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Privacy Policy

Effective Date: July 12, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Who We Are

Grab Notes is an educational platform operated by Avnish Kumar Sharma, based in Sitamarhi, Bihar, India. We offer online courses, exam preparation material, previous year questions (PYQs), and downloadable resources.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where"control" means ownership of 50% or more of the shares or other securities entitled to vote.
  • Company ("We", "Us" or "Our") refers to Grab Notes.
  • Cookies are small files placed on Your Device by a website containing browsing history and other details.
  • Country refers to: Bihar, India
  • Device means any device that can access the Service such as a computer, cellphone or tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means third-party companies or individuals employed to provide the Service on Our behalf.
  • Usage Data refers to data collected automatically from using the Service or infrastructure (e.g., page visit duration).
  • Website refers to Grab Notes, accessible from grabnotes.in
  • You means the individual or entity accessing or using the Service.

Information We Collect

We collect the following user data:
  • Name
  • Email address
  • Phone number
We do not collect any sensitive personal data such as Aadhaar, PAN, passwords, or biometric details. Some features are accessible without signing up, but account creation is required for accessing paid or premium content.

How We Use Your Information

Your information is used for:
  • Account creation and management
  • Sending updates and notifications
  • Improving content and service quality
We do not sell or rent your personal data to any third parties.

Payment Information

All payments are processed via Razorpay. We do not store card, UPI, or bank information. We only retain:
  • Payment ID
  • Order ID
These are used for transaction verification and customer support.

Third-Party Services

We use the following services:
  • Razorpay for secure payments
  • MongoDB for storing user data
  • Vercel for website hosting
  • Nodemailer for sending emails
All tools are GDPR-compliant and secure.

Data Security

We follow industry-standard practices to protect your data. However, no online system is 100% secure. By using our service, you acknowledge this risk.

Analytics and Tracking

We use Vercel Analytics to collect aggregated and anonymous data about website traffic, usage patterns, and performance metrics. This helps us improve our platform's usability, speed, and user experience.

The data collected by Vercel Analytics may include:

  • Pages visited
  • Browser type and version
  • Device type and operating system
  • Referral sources (e.g., search engines, direct traffic)
  • Session duration and behavior patterns

This data does not personally identify you and is used solely for analytical purposes to enhance the service we provide.

By using our website, you consent to the collection and use of this analytics data in accordance with this Privacy Policy.

For more details on how Vercel processes data, you can refer to their official Privacy Policy.

Your Rights

You may contact us to:
  • Access or update your information
  • Delete your account
  • Withdraw communication consent

Cookies and Tracking

We do not use tools like Google Analytics, Facebook Pixel, or similar trackers at this time.

Policy Updates

This policy may be updated from time to time. Changes will be posted here, and continued usage means acceptance of the updated terms.

Contact Us

If you have any questions, please contact:
Avnish Kumar Sharma
📍Near Dr. MB Singh Clinic, Ward No-22, Road No-04, Pratap Nagar, Sitamarhi, Bihar, India.
📧 avnish84344@gmail.com